As orthognathic / facial deformity surgery remains under threat with the changes in the NHS, it is vital that we encourage our colleagues to participate in the campaign that we are undertaking that will be based on the “Feedback for Jaw Surgery Patients” questionnaire.
1. This is anonymous so we don't need to get consent. However, if we send our patients the link to the online survey: jaw-op.co.uk and ask them to complete it we can't be sure whether they've done this.
2. However, the default position is as follows:
- Somebody in the department (Ortho or OMFS) - Secretary, nurse, clinic clerk, clinician (OMFS / Orthodontist, consultant through to junior) identifies patients who are between 1 and 5 years post treatment.
- They pass on the patient's name & phone number to one of your designated juniors who plans to ring patients in the evening.
- The junior asks patients whether they'd be prepared to complete a short anonymous questionnaire online about their feelings before the treatment and how they feel now. The junior explains that although the treatment they had was on the NHS, future patients may not be able to receive this because we have to prove that it is worthwhile. We'd therefore be grateful if they'd help us to help future patients bycompleting the survey. The junior points out this is part of a national campaign approaching all orthognathic patients like themselves.
- The junior asks whether they are happy to be sent an email link so they can complete this online and immediately sends this to them if they say yes. The junior asks them to do the survey straightaway if they can, and asks them to email back when it's done or ring them if they have difficulty when s/he'll take them through the paper version over the phone .
- The paper versions (which we want to keep to a minimum) can be sent by email
Feedback for jaw surgery patients or submit feedback online
Orthognathic Minimum dataset form
Orthognathic Quality of Life questionnaire