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SUMMARY:When a Complaint Lands: Protecting Yourself and Seeking Support
UID:2985
DESCRIPTION:Speakers: Mr Peter Sedman\, General Surgeon\, MB ChB\, FRCS (Gen) Edinburgh\, FRCS(Gen) England and Mrs Emily Borhan\, Surgical Advisory Service Helpline Manager.\n\nJoin our upcoming FREE webinar to gain practical guidance on navigating complaints with confidence. Learn the immediate steps to take\, explore the emotional and legal support available\, and discover strategies for effective communication with Trusts while maintaining perspective.\n\nThe session includes real-life scenarios\, professional recovery advice\, and a live Q&A with the CBS Surgical Advisory Service Helpline to address common questions and concerns. Don’t miss this opportunity to equip yourself with the knowledge and support you need.  \n\nLearning outcomes:\n\nImmediate steps to take when notified of a complaintEmotional and legal support availableCommunicating with Trusts and keeping perspectiveReal-world scenarios and advice on how to recover professionallyQ&A segment with SAS to clarify common myths and fears.
DTSTAMP:20251108T171300Z
DTSTART:20251113T190000Z
DTEND:20251113T200000Z
LOCATION:Webinar (free)
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